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Many organisations invest significant time and budget into training, only to find that learners move through modules without retaining or applying what they have learned. Completion data may look acceptable, but that does not necessarily mean the training has been effective.

It’s impossible to scroll through LinkedIn or open a learning industry newsletter without seeing a headline about AI 'revolutionising' education. Apparently, AI is going to design our courses, write our scripts, generate our graphics, track every learner’s heartbeat, and deliver the perfect, personalised experience, all while we sip coffee and nod approvingly. Sounds amazing. Also, not quite true.